Digital
Tickets

The Weidner is pleased to offer digital / mobile ticketing to all ticketed performances. Digital tickets are available when purchasing tickets online, over the phone at 920.465.2800, or in-person at The Weidner Ticket Office during regular business hours.

Digital / Mobile tickets are a secure, safe, and easy way to access and share tickets for upcoming performances and events. Digital tickets combat against ticket scalping and will save you time from picking up tickets from The Weidner Ticket Office.

If you prefer printed tickets please select that option at check out. Paper tickets are available for pick-up from The Weidner Ticket Office during regular business hours, and from the Will-Call window 90 minutes prior to the performance. Mail delivery is not currently available.

The Weidner Ticket Office staff will be available on-site during regular business hour and 90 minutes prior to the performance to assist with Digital / Mobile tickets or printing physical tickets. We are happy to convert Digital Tickets to printed tickets if need be.

located in the front entrance of The Weidner

  1. Use the web browser on your mobile device or computer to log onto The Weidner Digital Ticket Wallet with your Weidner Ticket Account information.
    • A link to the Digital Ticket Wallet can also be found in your order confirmation email and in the pre-show email sent 24 hours before showtime.
  2. Once logged in, your digital tickets for all upcoming performances will be displayed in your account.
    • By default, Digital Tickets for the nearest performance will be listed under “Upcoming Event”
    • Digital Tickets for all your purchased performances will be listed under “Future”
  3. Tap on a performance to see your Digital Ticket details including your seat location, entry door, seat number, customer number, order number, and the QR code to scan when you enter the venue the night of the show.
    • For security purposes and to combat against ticket scalping, Digital Tickets utilize a delayed bar code. The bar code does not appear until 24 hours prior to the event.
  4. We highly recommend adding a bookmark or shortcut to The Digital Ticket Wallet onto the home screen of your mobile device for easy access the night of the show.
  5. All of your ticket purchases can be reviewed and managed by logging in to your Weidner Ticket Account.

Please note: When using a computer to manage your Digital Tickets – For security purposes and to combat against ticket scalping, Digital Tickets are truly digital and cannot be printed. Screenshots will not be accepted for entry.

Need to share tickets with someone else? Bought tickets for a group? Can’t make the show? Digital tickets can be transferred via the Digital Ticket Wallet. See our step-by-step guide below to transfer your Digital Tickets. Both the sender and receiver of the digital tickets must have an Activated Weidner Ticket Account to redeem the tickets. Click each image to expand.

This sharing feature is not intended for ticket resale and does not transfer ownership of the ticket(s).

Transferring Weidner Digital Tickets via the Digital Ticket Wallet Steps 1-4
Transferring Weidner Digital Tickets via the Digital Ticket Wallet Steps 5-8
Receiving Weidner Digital Tickets from another guest via the Digital Ticket Wallet - Steps 1-4.
  • DO: Review the “Know Before You Go” Emails sent to all ticket holders 24 hours prior to the performance.
  • DO: Access your Digital Tickets in The Digital Ticket Wallet
  • DO: Add a bookmark or shortcut of The Digital Ticket Wallet to the home screen on your mobile device for quick access to your Digital Tickets.
  • DO: Contact The Weidner Ticket Office if you have mobility concerns.
  • DO NOT: Screenshot or print your Digital Tickets.
    • For security purposes and to combat against ticket scalping, Digital Tickets cannot be printed. Screenshots will not be scannable.

If you have additional questions or need assistance, please contact The Weidner Ticket Office during regular business hours to assistance.

920.465.2800 | WeidnerTickets@uwgb.edu